Terms and Conditions

Welcome to Zorigi, your reliable painting services provider in Hong Kong. When you engage in our services, you are agreeing to these terms and conditions. These terms are bound together to protect you and our company in matters of defined rights and responsibilities.

Services Provided

Zorigi provides professional house painting services. Some of them include interior painting, exterior painting, surface preparation, and finishing. The organization ensures that quality workmanship and customer satisfaction are given. Any other services not listed here might be discussed at the time of request.

Client's Obligations

As our valued client, we require you to:

• Give Correct Information: Ensure that details regarding your property and your painting requirements are accurate.
• Access to Premises: Allow our team access to your property at the set time to do the work effectively.
• Prepare the Area: Clear furniture or items that might interfere with our work. We will be cautious with your property, but preparation is excellent to ensure we maintain a clean working environment.

Pricing and Payment

All pricing information is communicated before work begins. In all our pricing, we ensure transparency and clarity as far as what cost relates to what service is concerned. Payment shall be delivered at the end of work unless otherwise agreed on by the parties.

Data Protection and Privacy

At Zorigi, your privacy is taken very seriously. Our activities are fully consistent with the provisions of Hong Kong Data Protection Act. We collect personal information solely for the purposes of our services and for efficient communication with you.

We may collect any of the following kinds of personal information:

• Name
• Contact details (phone number, email address)
• Address of the property to be painted
• Special conditions or needs you may have

Using Your Information

Your information will be used only for the following purposes:

• To contact you regarding our service
• To book an appointment and coordinate our team's visit
• Sending invoices and collecting payments
• Improving service through feedback

Data Sharing

We respect and consider your privacy seriously and undertake not to pass on your personal data to third parties without your consent. Your data will be handled reasonably securely, and we use it strictly for the purposes described above.

Data Security

We use acceptable industry standard measures to protect your personal information against unauthorized access, alteration, or destruction. Thus, even though we make every effort to ensure the safe transmission of data, understand that no method of transmission over the Internet is completely secure.

Liability

Zorigi is committed to the reliable service. However, we cannot be liable for any indirect, incidental, or consequential damages which may result from our services. The liability is limited to the total amount paid for the services rendered.

Complaints and Disputes

If you are unhappy with any of our services, please contact us directly. We appreciate your comments and are committed to resolving disputes in a non-contentious way. In the unlikely event that we cannot agree a way forward, we would encourage mediation as a first step before potentially taking legal action.

Alterations to Terms

Zorigi will always have the right to modify these terms and conditions at any time. The modifications will be announced via email or on our website. Following any change, access and use of our services will be considered an acceptance of the new terms.

Governing Law

Terms and conditions of these terms and conditions shall be governed by and construed under the laws of Hong Kong. Any dispute that shall arise from these terms shall be handled within the jurisdiction of Hong Kong courts.

Contact

If you have any specific queries regarding our home painting service, please contact our customer support executive.